Privacy Policy

This Privacy Policy covers the manner in which it collects and uses any information you (Users) provide in connection with Ludo Super or Application. This Privacy Policy applies to all Services offered by Ludo Super. This includes any services, features and content accessible or downloadable , and any other Ludo Super application, service or product licensed, downloaded or otherwise accessed by such users through third party websites or sources, including Google Play Store and iOS App Store ((i) and (ii) collectively, the “Service”).

Collecting Information

When you install our games and apps, we may collect and record information to enhance the experience and benefits of using our Services. Ludo Super may collect personal and non-personal information from you when you use the Service.

By using Ludo Super’s mobile apps or visiting our websites,

Registration for Services, contests and special events;

Accessing Services using a third party ID, such as social networking sites or gaming services;

Purchasing a product or services through Ludo Super’s online stores or within the app (or "in-app purchase");

Using “tell a friend,” "email this page," “share this code” or other similar features;

Requesting technical support;

Otherwise through use of Ludo Super Services where personal data is required for use and/or participation.

The data we collect on you may include, but is not limited to: email address, device ID, IP-address, user names and passwords. We may supplement your data with data received from third parties in connection with demographic, advertisement, market and other analytics surveys or services. Any information collected will only be used to enhance your gameplay experience and will never be misused in any manner.

Information We Collect from Other Sources

We may also obtain information from other sources and combine that with information we collect through the App. For example, if you log into the App using a third-party site or platform such as Facebook, we may access information about you from that site or platform, such as your screen name, profile information and friend lists, in accordance with the authorization procedures determined by such third party site or platform. We may also collect information from app stores when you download or update one of our applications.

If you log into the App using a third-party site or platform, you represent and warrant that (i) your access and use of such features in connection with the App will comply with the applicable terms and policies of such site or platform; and (ii) that you are at least 13 years of age

Personal Identification Information

Personal information is information that specifically identifies an individual, including, but not limited to, an individual’s name, phone number, credit card or other billing information, email address and home address. We do not collect any information pertaining to a person’s phone number, credit card or other billing information, email address and home address. If any of this information is shared through Google Play during purchases, it is stored and secured by Google. We only receive the Order ID or Transaction ID and the Receipt Data, which we store as a record of the transaction on our end.

We do collect personal public information from Users such as their username, profile pic, location, as well as their Facebook name, profile pic, user ID, etc. However, this information is only used to personalize the game for the user, and is not intended to be used in any other way. This information is only collected if users voluntarily submit such information to us through our Services. Users can always refuse to supply personal information. In said case, Users should avoid using social network features such as logging in with Facebook and using Sharing and Friend invite requests.

Non-personal Identification Information

We may collect non-personal identification information about Users whenever they interact with our Services. Said information includes —but is not limited to— data such as device type, brand and model, IP address, Device ID, MAC address, installed software, application usage data, hardware type, Operating System information, browser information, unique identifiers in browser cookies, Flash cookies, and HTML5 local storage, Internet and on-line usage information, in-game information, location and country, and whether you are using a point package.

This information is only collected to provide and maintain the Service and the game experience as well as to help improve the gameplay for the user, as well as for advertising and analytics purposes. Our processing for the above purposes is necessary for the performance of a contract to which you are party in order to support the operation of the Service, facilitate the delivery of requested products and services and enable maintenance and update of the Apps.

This information also helps us deliver and support our Products and respond to your requests for assistance. We also collect this information to improve our understanding of how our users use our Products. We do not use this information for any purpose other than to provide the Services, make sure it is available to you when you use our Products and improve our algorithms underlying our Products.

Social Media

The Service can offer several integrations with sharing services and other tools (like Google +1 button, Facebook Like button, among others), that can be used to share information and take actions while interacting with our Service. Also we may integrate Social Media Services in our Games competitive services for sharing Scores and Achievement between players, like Google Play Games Services or others. The use of these services and tools is a free choice of each user. It's not necessary to use these services. The social features that each User agreed to use enables the sharing of information with other contacts or the general public, depending on the configuration options the entity provides. For more information about the purpose and scope of data collection and processing in connection with social sharing features, please visit the privacy policies of the entities that provide these features.

If you use one of our applications and connect to your Facebook or other Social Media account within such application, you will be providing us with basic account information i.e., user ID, name, email, gender, birthday, current city, profile picture URL and the user IDs of your friends who have also connected with our applications. In addition, we will cache data we receive from the Facebook or other Social Media APIs to improve our user experience.

This information is used solely to connect to the Social Media and allow users to display their data on the game accounts as their username, etc. This also allows Users to complete their actions such as sent request to their friends, connect and play with their friends, share information on their walls or timelines, etc.

This information is voluntarily provided by the user when they connect the app to their social media accounts. If you do not want to share this data with us, please refrain from connecting the app with your social media accounts. If you want us to delete the data we have received from your accounts, please contact us for the same.

Information Usage

We may use information about you for various purposes, including to:

Provide, maintain and improve the App;

Develop new apps, sites and services;

Provide and deliver the products and services you request and send you related information;

Send you technical notices, updates, security alerts and support and administrative messages;

Provide news and information about the App that we think will be of interest to you;

Personalize and improve the App and provide tailored content and features;

Monitor and analyze trends, usage and activities in connection with the App;

Link or combine with information we get from others to help understand your needs and

provide you with better service;

Carry out any other purpose for which the information was collected.

By accepting our Privacy Policy or otherwise providing information to us, you consent to us

collecting and using the information, as well as the processing and transferring of the information as deemed necessary.

Storage of information

Ludo Super will store your personal data for as long as necessary in order to provide you with the App or otherwise fulfil the purposes as described above. The information will be stored further if it is required in order to establish, exercise or defend a legal claim or to comply with applicable law, including accounting rules.

Your personal data are deleted or anonymized as soon as it no longer serves one of the above mentioned purposes and in any event no later than three years after your interaction with Ludo Super has ceased.

Sharing Your Information

We may share Your Information with third parties with whom we have a strategic relationship such as ad networks and analytics providers. The information shared with these third parties may be used for industry analysis, tracking ad conversions or demographic profiling.

We may employ third party companies and individuals to facilitate the Service, to provide the Service on our behalf, or to assist us in analysing how the Service is used. These third parties have access to Your Information only to perform these tasks on our behalf and may not use Your Information for any other purpose. We may also provide Your Information to our business partners or other trusted entities for the purpose of providing you with information on goods or services we believe will be of interest to you.

Disclosing Information

We may disclose the personal information we hold about you in the following circumstances:

If we are required or authorised to disclose by law or by a law enforcement agency;

To our business partners in the course of providing our Products and Services to you, or generally in the conduct of our business. This may include organisations that provide services to us, such as payment processors or hosting services

To avoid, lessen or prevent a serious emergency or crime. If we use or disclose personal information about you in those circumstances we will make a written record of such use or disclosure.

Information You Generate Using Our Services

Ludo Super Technologies Pvt Ltd saves your Email address, Device ID that you provide on login to serve you a good service. We have a legitimate interest to collect and process necessary data to (i) Update and develop player profiles and improve the service and player experience (ii) Manage our relationship with you (iii) Provide social features as part of the Service (iv) Customize your service experience (v) Respond to your comments and questions and provide player support (vi) Send you related information, such as updates, security alerts, and support messages (vii) Enable you to communicate with other players We do not sell your data “Email address” to anyone.

Childrens’ Privacy

While our Products and Services may be played and/or visited by children, we do not knowingly collect or process any Personal Information from children under the age of 13 and hereby specifically prohibit any user under the age of 13 from providing us with any Personal Information. If you are a parent of a child under 13 years of age and you believe your child has provided us with Personal Information, please contact us and we will delete the information from our system.

Analytics

We reserve the right to use and disclose the collected, non-personal data for the purpose of analytic services by us or our partners and contractors. We may employ third parties to provide analytics services for us. We and these entities may use certain methods to collect information in order to provide analytics.

The information collected may include your use of the App, including your, device type, brand and model, IP address, device identifiers, such as Device ID, MAC address, installed software, application usage data, hardware type, Operating System information, browser information, Internet and on-line usage information, in-game information, geo-location, country, time zone and usage information.

This information may be used by us and others to, among other things, determine the popularity of certain content, deliver contextual advertising and content and better understand your activity on the App.

Third-party analytics technologies are integrated into the App, so if you do not want to be subject to these technologies, do not use or access the App.

Third Party Links

The Service may contain links to other websites and online services (“Linked Sites”). The fact that we link to a third party website or service is not an endorsement or representation of our affiliation with that third party, nor is it an endorsement of their privacy policies or practices. You acknowledge and agree that we are not responsible for the privacy practices of such Linked Sites, and this Privacy Policy does not apply to such Linked Sites. The operators of Linked Sites may collect information about you, and may use and disclose that information. We encourage you to review the privacy policies of the Linked Sites that you use.

Storage and Security

We follow generally accepted industry standards and maintain reasonable safeguards to attempt to ensure the security, integrity and privacy of the information in our possession. Further, while we attempt to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent third-party “hackers” from illegally obtaining access to this information. We do not warrant or represent that your Account or any of Your Information will be protected against, loss, misuse, or alteration by third parties. However, in case of such a scenario, we will notify you as soon as we know, and no later than 72 hours since such an event.